4.8/5Customer support headaches eliminated.
With Groove you can manage all your customer support requests in a simple to use platform so you can focus on growing your business.
Deliver world-class customer service with more confidence and less stress.
Voted highest ROI help desk for SMB’s three years in a row.
We listen to our user’s feedback and make Groove better every year with new improvements and upgrades.
Why over 118,000 users love Groove.
Groove is the perfect help desk solution for YOU. Here’s why over 118,000+ smart business owners and customer support agents love Groove, and you will too!
Take back control of your support inbox.
Keep everyone on the same page and resolve issues faster. Say goodbye to scattered emails and fragmented conversations.
Easily track and manage all communication. This streamlined approach saves you time and enhances efficiency, allowing you to provide prompt and effective support to your customers.
Increase team productivity and efficiency.
Collaborate effortlessly with your team using Groove. Assign messages, leave private notes, and track who's handling what.
No more confusion, just streamlined teamwork that boosts productivity and enhances collaboration.
Reduce stress and enhance confidence.
Say goodbye to chaos. With user-friendly features and intuitive design, we prioritize ease of use and customer satisfaction.
No more confusion, delays, and missed messages. Experience smooth support, free from frustration, for both you and your customers.
We do the heavy lifting.
Tired of the complexity of support management? Groove's intuitive platform takes the weight off your shoulders, providing a seamless solution for all your customer interactions.
Experience the relief of efficient support management without the hassle of multiple tools and platforms.
A premium support solution without breaking the bank.
Customer support at a price point that won't strain your budget.
Get exceptional value without compromising on quality, making it the smart choice for businesses looking to maximize their return on investment.
Built with you in mind.
Small to medium sized businesses have unique needs, and our platform is designed to recognize those needs.
Whether you're a startup or an established small business, our platform provides the support infrastructure you need to succeed, empowering you to deliver exceptional customer service and drive growth.
Real talk from Groove on customer service.
Customer satisfaction’s importance can not be overstated. It gives you potential referrals, decreases churn, and increases LTV.
As stories of AI chatbots replacing entire customer support teams circulate, it’s easy to feel uneasy about the future.
ChatGPT was released around 12 months ago, yet for many people, it is hard to imagine their daily work without it.