Knowledge base | FamilyID

Unable to Save & Continue While Completing Registration/Error Guardando un Formulario de InscripciĆ³n Completado

1. To save and complete a registration all fields with a red asterisk (*) must be completed.

Para guardar y completar una inscripción todos los campos con asterisco rojo (*) deben ser llenados.


2. At the end of a registration, if you click 'SAVE AND CONTINUE' at the bottom of the page and if the process does not move forward to a summary screen that says 'Your Registration is not Yet Submitted', there is most likely missing information. The form will bring you directly to the area where you are either missing information or information was entered incorrectly.

Al completar un formulario, haga clic en ‘SAVE AND CONTINUE’ al final la página, y si no avanza a la próxima página entonces significa que falta información.

3.  Review that data is entered in all required fields (fields with a red asterisk).  All missing fields will be highlighted in red. Correct any errors or formatting that you may have missed.  Make certain all email addresses are in the correct format with both an '@" symbol and a ".com, .net, .org" etc. In addition, make certain you have selected YES or NO for all health/medical questions and they are highlighted in either green or red. If you selected 'YES' for any of these medical questions, make sure you provided an explanation in the box beside it. 

Si no avanza a la próxima página, el sistema debería de redirigirlo a los campos incompletos marcados en rojo.  

4. Complete all missing fields and click 'SAVE AND CONTINUE'. Proceed to checkout.

Complete los campos faltantes y haga clic en ‘SAVE AND CONTINUE'. Proceda al checkout. 


5. When you have successfully filled in all required fields, you will be directed to a summary screen where you can select either the 'Pay & Submit' button (for online payments) or the ‘Submit’ button to complete your registration. An email confirmation will be sent to you confirming your completed registration when you are done.